SMS Terms & Conditions

These terms govern the text-messaging program operated by Bondi AI on behalf of the veterinary practices we serve, including Signature Equine Hospital.

Program description

When you provide your mobile number and consent, you may receive SMS text messages related to: appointment and callback confirmations and reminders, one-time verification passcodes, and time-sensitive on-call or emergency notifications from the clinic. We do not send marketing text messages.

How to opt in

You opt in by providing your mobile number and agreeing to receive texts when you schedule an appointment or call the clinic, or when completing a new-client intake and consent form. Clinic staff provide their number as part of employment. We use no purchased or third-party lists.

Message frequency

Message frequency varies based on your appointments and account activity.

Cost

Message and data rates may apply, according to your mobile carrier’s plan.

How to opt out

You can opt out at any time by replying STOP to any message. After you send STOP we will send a one-time confirmation and you will not receive further messages unless you re-enroll, for example by replying START.

Help

For help, reply HELP or INFO to any message, or contact us using the details below.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile information and text-messaging opt-in / consent data will not be shared with any third parties for marketing purposes. All other categories of data exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. See our Privacy Policy.

Contact us

Bondi AI
Weatherford, TX, United States
Email: toby@theroy.ai